Get in touch

We'd love to hear from you.

Have a question about an order, need help choosing the right Jellycat, or just want to say hello? We're here.

Fill out the form below, or email us directly at thecuddlycrate@gmail.com. We reply to every message within 24 hours.

Send us a message

Response time

Within 24 hours

Based in

Sydney, Australia

Orders & shipping

We're a small team shipping from Sydney, Australia, so please allow 5–10 business days for your order to arrive. If you have a question about your order status or delivery, send us a message above and we'll get back to you promptly.

Added to your crate ♡